Your M.O. is athleticathletic

Francesco Guzzo

in the last week

I had an absolutely fantastic experience at this M.O.-From the moment I walked in, the front desk staff were warm, welcoming, and incredibly professional. The entire clinic had a clean, comfortable, and positive atmosphere. My GUY dillon was outstanding—knowledgeable, attentive, and genuinely invested in my recovery. He took the time to understand my concerns, explain everything clearly, and provide treatment that felt personalized rather than rushed. I also received great guidance on what to do between appointments, which made me feel confident about my knees. ( 2 acl-mcl knee surgeries right and left) You can really tell that the entire team cares about the patient experience. The professionalism, communication, and quality of care were all excellent. I’m extremely happy with my experience and would absolutely recommend M.O & Dillon and the Team to anyone looking for high-quality physiotherapy & massage therapy stellar service.

Raymond Chen

in the last week

I am not satisfied with their business practise at all. 1. The foul language as of late you hear through the walls is neither professional nor respectful to patients who bring their children. My child is 6 and comes with me all the time and actually said the 2 words you cannot even say here on our drive home one day. Its like a mechanics shop the level of profanity. This broke respect. 2. I received treatment from Carrie who is supposedly their "BEST" physiotherapist but its more like "more expensive but less value" physiotherapist. I have been going to another wellness clinic but figured I'd try the one near home. I was greeted with a tired, hey. walked into a cold room. Spent time giving history which i am ok with, (I have done this before). But when it came to the level of knowledge or hands on technique, it I felt like she was scared to even touch my knee. She even messed up the anatomy (I'm a professor of Intro to Anatomy and Physiology at UofT...). I decided to still give it a shot, but after 3 visits 1 week apart when it should have been twice a week for how acute the injury was, I was given no guidance and lackluster physiotherapy. If this was a new grad I would understand but come on, I'm paying for a "senior" here. This broke trust. 3. The front desk experience was -100 out of 10. They were rude, dismissive to myself and my child who was just saying "Hi" to them. Charged me twice for my copay but refused to believe me and began to roll their eyes when I showed them proof. They would begin to say things like, "I am busy and you are holding other customers" when I was the only one there and phones were not ringing (it was not busy). This broke hospitality. 4. The straw that broke the camel back was that I was told the owner/manager would contact me to discuss my experience, and I received nothing as of late. I also noticed them laughing at me and my child after I left. This was their team and owner/manager laughing at a dad and child. What do I even say to that? I fortunately was able to go back to my other clinic, and will gladly travel 15 minutes more, than receive the unprofessional, locker room language, pay more and receive less for treatment quality, and rude front desk/management who ridicule children. I have learned that just because someone is senior, doesn't mean they are good. Its a trial and error type of game choosing the right clinic. M.O. Therapy in this regard, was NOT the right choice. 1 star is so very generous. If only I could leave a 0.

Desiree Gautier

a week ago

Shruti Chudasama is the best! You tell her about your concerns, and she tailors the treatment to your specific needs. She is also very friendly and always makes you feel welcome.

Jeffrey Pham

a week ago

Been getting massages here from Shruti. She's a magician. She's super strong and really takes her time with my problem areas. Not the closest drive for me but she's worth the longer drive. Highly recommended.

Chavin SIU

a week ago

I was feeling numbness in my right arm since a few months ago, and came across the ad on Facebook of Dr Taylor Chan which describes my symptoms, so I figured to give it a try. Taylor helped me to further identify the cause of my symptoms, provided me with acupuncture sessions, and developed a working recovery plan. As of today, my symptoms have been reduced a lot. The crew of the clinic is also nothing but amazing and always friendly and detail oriented.